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Frequently Asked Questions
ENGLISH (GENERAL)
At KaChick, booking is a breeze! Just search by location, and take our fun customization quiz. You'll then be matched with the perfect photographer who's most suited to capture your moments!
Once you confirm and pay, you'll be able to chat with the photographer to discuss the shoot directly.
Rates vary depending on the location, number of people, length of the session, and other add-ons like kimono. You'll find all the pricing details on confirmation page before payment, so there are no surprises.
Absolutely! Feel free to suggest locations you love, or ask your photographer for recommendations. They're locals who know all the best spots for that perfect shot.
Rainy days make for uniquely beautiful photos with umbrellas and shimmering streets adding a special touch. But if you prefer, we'll try our best to reschedule based on your and the photographer's availability. Your perfect shoot is our priority, come rain or shine!
To secure your preferred date and time, we recommend booking as early as possible, and at least one week before the shoot. Our photographers can get booked up quickly, especially during peak seasons for sakura and red leaves.
All payments are made securely online through our platform. You'll pay the amount stated at the time of booking, and we'll hold the funds until after the photo shoot to ensure complete satisfaction.
We accept credit cards and Paypal.
Wear whatever you feel comfortable and confident in! If you need some guidance, your photographer can provide tips on what works best for your chosen locations.
Depending on the specific photographer's practice, but you'll generally receive the full gallery delivered within 1 month after the shoot.
Your beautiful photos will be available in a private online gallery where you can view, download, and share them.
We understand that plans can change. You can cancel or reschedule for free up to 7 days before your shoot.
But please note that within 7 days of your shoot, we are unable to offer a refund due to the commitment made to the photographer. We appreciate your understanding in honoring our artists' time!
We value your privacy. Your photos will only be shared with your consent for marketing purposes. Otherwise, they are yours to cherish privately.
For any other questions or assistance, please don't hesitate to contact our customer support team. We're here to help make your photo session smooth and memorable!
MARRIAGE PROPOSAL
Although it's the beautiful sentiment that counts, not the number of stems, different number of flowers has different meanings. We'll share a complete guide with you with more details!
We love being part of the secret! The flow will depend on your preference and final alignment with the photographer. Some of our customers like the photographer to act as a passerby who helps them take a selfie, while others start it with a casual photo session to keep things natural and relaxed. You and your photographer can agree on a secret signal for when the lighting and moment are perfect. Then, when you pop the question, we'll capture all those raw emotions! Afterwards, the rest of the session becomes a fun engagement shoot to celebrate the big "YES!".
The possibilities are endless! The best part is, your local photographer is an expert on the area. Chat with them directly after you book! They know all the secret spots, from breathtaking public landmarks to charming, quiet corners that will provide the perfect backdrop for your big question.
Absolutely, making your partner feel comfortable is the most important thing. This is a perfect request for your photographer! They are locals who know all the beautiful, intimate spots away from the crowds. Just mention this in your chat, and they'll help you find a private and romantic location that feels just right for you both.
What a romantic idea! While our photographers can help prepare and set up simple decorative items (like balloons), we can link you up with the hotel management who are experienced and fantastic partners for your surprise!
A beach proposal sounds incredible! For public spaces like beaches, decorating can sometimes require a permit or have certain restrictions. We suggest checking with local authorities first. Your photographer can also give you advice on what’s feasible and suggest simple, beautiful ideas (like a trail of petals!) that work well with the natural scenery.
A classic and beautiful choice! The key is to speak with the restaurant manager ahead of time. That can help you secure the best table, plan the timing for the surprise, and may even offer to help with bringing out the ring or a celebratory dessert. But based on our experience, proposal photos taken in the nature turn out much more candid and memorable than in a restaurant.
Keeping the surprise is our top priority! Yes, it will typically be just your local photographer. They are experts at being discreet and blending into the background.
Absolutely! After booking, you can let us know the specific times your partner is usually around (e.g., weekends). We'll strictly stick to that and only contact you via your preferred safe method, avoiding those times entirely to ensure the surprise is perfectly kept.
中文 (一般問題)
在KaChick預訂超級簡單！只要按地點搜尋，再完成我們有趣的個性化測驗。之後，我們會為你配對最適合捕捉你精彩時刻的完美攝影師！
確認並支付之後，你就可以直接與攝影師聊天，討論拍攝的細節了。
價格會根據地點、人數、拍攝時長和其他額外服務（比如租借和服）而有所不同。在支付前的確認頁面上，你會看到所有的價格明細，所以不會有任何出乎意料的費用。
當然可以！隨意告訴我們你喜愛的地點，或者詢問攝影師的建議。他們是當地人，知道所有最棒的拍攝地點，保證讓你拍出完美的照片。
雨天其實可以拍出別具一格的美照，雨傘和濕漉漉的街道會為照片添上特殊的韻味。但如果你更喜歡晴天，我們會盡力協助你和攝影師重新安排拍攝時間。
無論晴雨，確保你有完美的拍攝體驗都是我們的責任！
為了保證你能訂到心水的日期和時間，我們建議你至少在拍攝日期一星期前預訂，越早越好。根據經驗，我們的攝影師在櫻花和紅葉等旺季很快就會滿檔了
所有付款都是通過我們平台上的安全線上系統進行的。你在預訂時會支付清楚標示的金額，我們會在照片拍攝完成後才釋放款項，以確保你完全滿意。
我們接受信用卡和 Paypal付款。
穿上讓你感到舒適和自信的衣服就對了！如果你需要一些建議，你的攝影師會根據你選擇的地點提供穿搭的小貼士。
具體時間取決於攝影師的工作流程，但通常你會在拍攝後的1個月內收到完整的照片集。
你精美的將會上傳到一個私密的線上相簿，你可以在那裡查看、下載和分享照片。
我們明白計劃可能會有變化。在攝影拍攝7天前，你可以免費取消或重新安排。
但請注意，若改動在拍攝前的7天內，由於已經對攝影師作出了承諾，我們將無法提供退款。我們感謝你對平台上創作者時間的尊重！
我們重視你的隱私。除非得到你的同意，否則你的照片將私密保存，供你好好珍藏。
如果你有其他問題或需要協助，請不要猶豫，聯絡我們的客戶支援團隊。我們就在這裡，確保你擁有最難忘的拍攝體驗！
求婚
雖然心意比花朵的數量更重要，但不同數量的花朵確實有著不同的寓意。我們將與你分享一份完整的指南，裡面有更詳細的說明！
我們最喜歡參與秘密計劃了！流程將根據你的偏好並與攝影師的最終協定。有些客戶喜歡讓攝影師扮演路人，幫忙自拍；而有些客戶則傾向於以輕鬆隨意的拍照開始，讓一切顯得自然而不刻意。你可以和攝影師約定一個暗號，當光線和時機都完美時，他/她就會給你提示。然後，在你單膝跪地的那一刻，我們將捕捉所有真實的情感！之後，剩下的拍攝時間就會變成一場慶祝「我願意！」的訂婚照拍攝。
當然，讓你伴侶感到舒服是最重要的事。這正是攝影師可以完美助攻的機會！他們是當地人，熟知所有遠離人群、美麗又私密的地點。只要在聊天時告訴他們，他們就會幫你找到一個專屬於你們倆的私密浪漫地點。
這個主意太浪漫了！我們的攝影師可以協助準備和佈置簡單的裝飾品（例如氣球），同時我們也能為你聯繫酒店管理方，他們是經驗豐富且非常棒的合作夥伴，能幫助你實現這個驚喜！
沙灘求婚聽起來太棒了！對於像沙灘這樣的公共空間，裝飾有時可能需要許可證或有某些限制。我們建議先向當地管理機構查詢。你的攝影師也可以給你一些可行性建議，並推薦一些與自然景觀完美融合的簡單又美麗的點子（例如用花瓣鋪成一條小徑！）。
一個經典的選擇！關鍵在於提前與餐廳經理溝通。他們可以幫你預留最好的座位，計劃驚喜的時機，甚至幫忙送上戒指或慶祝甜點。 但根據我們的經驗，在自然環境中拍攝的求婚照片往往比在餐廳裡拍攝的更加真實自然、令人難忘。
保守秘密是我們的首要任務！是的，現場通常只會有你的當地攝影師一人。他們非常懂得如何保持低調，並融入背景之中。
我女朋友週末通常在我身邊，你們可以避開那段時間傳訊息給我，以確保驚喜不外洩嗎？
當然可以！在預訂後，請告訴我們你伴侶通常在你身邊的特定時間段（例如週末）。我們會嚴格遵守，完全避開那些時間，並只使用你指定的安全聯繫方式與你溝通，以確保驚喜萬無一失。