FAQs

To schedule a photography session on KaChick, simply complete your booking on the platform. Once your booking is confirmed, the photographer will reach out to you to discuss the details, including when and where to shoot. Alternatively, you can also contact the photographer directly to discuss your preferences.

You can make your payment securely through our platform using a credit card. By doing so, you'll also have the opportunity to earn Asia Miles on your booking.

KaChick offers a 7-day full refund policy for photography packages. 

To earn Asia Miles on eligible packages, simply add your Asia Miles membership number during the booking process. The miles will be credited to your account at the end of the month at a rate of HKD6 to 1 mile.

*Note that this benefit is not available if your chosen package is bundled with any other promotional offers.

The delivery time for your photos may vary depending on the photographer. However, you can generally expect to receive your photos within 1 to 2 weeks after the session.

By booking a photographer through KaChick, you can enjoy additional perks such as a free album (valued at HKD 268), earning Asia Miles, and the ability to pay using a credit card for extra points. Furthermore, KaChick carefully vets all photographers on the platform to ensure high-quality service and satisfaction.

Yes, you can reschedule your photography session by discussing the changes directly with your photographer after purchase.

The package price is all-inclusive, as detailed in the description provided.

KaChick is committed to protecting your privacy and will not share your information with third parties.

KaChick initially started in Hong Kong but has since expanded to support photography needs in various locations for travel or overseas pre-wedding shoots.

The availability of last-minute bookings is subject to the photographer's schedule. While it may be possible, it is not recommended, as photographers can get busy and may not be available for last-minute requests.

Yes, KaChick thoroughly vets all photographers on the platform to ensure high-quality service and customer satisfaction.

The deliverables may vary depending on the photographer. For photo albums and prints, you can also place an order through KaChick.

Yes, if you encounter any issues or have questions, please refer to the "Contact Us" section on the website.